Refund Policy

This policy applies to all services published by Star Watch, including guided stargazing sessions and astronomy workshops.

At Star Watch, we strive to provide a transparent refund policy for our visitors.

Eligibility for Refunds

Refunds are available for sessions booked through Star Watch, provided the cancellation policy is adhered to. Please ensure you meet the criteria for eligibility.

Exclusions

Refunds do not apply to any additional services or products purchased during your visit. Please review your booking details carefully.

Requesting a Refund

To request a refund, please contact our support team with your booking details and reason for the request.

Processing Refunds

Refund requests will be processed within 7 business days after approval. You will receive a confirmation once your refund has been initiated.

Cancellation Policy

Cancellations must be made at least 24 hours before the scheduled session to qualify for a refund. Late cancellations will not be eligible for a refund.